Define the expected outcome for the team building exercise. Which of the two, the in-house trainer or external expert, understand and align better? Which of them, do you feel, will be able to extract the desired learnings from participants? 

Verdict: In-house trainers would definitely have better insights and thus be in a better position to give relevant examples and extract learnings.

Which of the two have the edge on experience and command/ control over groups while conducting team building games and activities?

Verdict: In-house trainers may match external expertise and skills. But, they would feel pressured when handling seniors or colleagues (friends). Even if they are not intimidated by them, other participants may perceive them as being biased.

In team building, one size does not fit all – so customization is critical. Rounds of meetings with senior management and interviews with the cohort is required before finalizing a tailor-made program.

Verdict: Most convenient when done by an in-house resource as they have firsthand information, and management could easily trust them with confidential information.

It takes time to think, plan, iterate and execute. Equipment, props and consumables for games and activities need to be procured – including sampling and testing.

Verdict: Outsourced experts have a standard set of customizable programs and a storehouse filled with the required props and equipment – saves time in designing, sampling, trial and error.

Includes the trainer fees (when outsourcing): Cost of props, equipment and consumables; travel, board and lodge. Also gifts/ prizes for winners, banners, and other related paraphernalia. 

Verdict: The investment on an outsourced expert would naturally be higher than an in-house trainer. However, the outsourced trainer would have props and equipment required and would have tie-ups with transport vendors and resorts/ hotels, thus providing access to great deals. Added advantage: The resort/ hotel is tuned into their usual requirements, so coordination is simplified. 

Effectiveness is seen in post-session behavioral changes and improvements. These are catalyzed and driven by learning outcomes (debriefs) of the various activities. This is the most critical point – as the program may be economical, convenient and faster to organize, but if the effectiveness is lacking, it’s just a waste of resources – mandays (time), effort and money. Also, some activities carry the risk of minor or major injuries – the trainer should be able to eliminate or mitigate the same.

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Verdict: In-house trainers tend to be taken for granted (ghar ki murgi daal barabar attitude) and due to ego issues, some resist listening to and learning from them. Other team members may not feel safe opening up to them or worse, may feel threatened by their presence. An external expert is often best. 

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Finally, whether it is an external expert or internal trainer, the pros and cons will vary on a case-to-case basis. Choose wisely! 

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TIP: All team building activities are fun – that’s a no-brainer. Aim to ensure every single participant is engaged throughout the program and the learning is driven home.